Like all business's, eNetFurniture values its' repeat customer business. if there are any problems with your shipment we will do our best to work with you and the manufacturer to resolve all issues to your satisfaction.
Fabric and finish samples on all products are available, and we always recommend taking the extra time to see these choices first hand.  We have most in house and will send out same day Priority Mail. We will always try to meet your lead times, or find alternatives to your product selection that may be available more quickly. 
Please call me personally with any questions.
Rick Lee
President
877-363-8387